Privacy Policy

YSource provides generative engine optimisation (GEO) services that help businesses appear in AI-generated answers. For the purposes of data protection law, YSource is the controller of the personal information described in this policy.

We only collect what we need to respond to you and deliver our services:

• Contact details you give us when you book a call or email us, such as your name, email address, company and website.
• Business information you share so we can run a visibility check or audit, such as your services, locations and competitors.
• Usage data collected automatically, such as pages viewed, referring site and approximate location, gathered in aggregate through privacy-friendly analytics.

• To reply to your enquiries and schedule calls.
• To prepare AI visibility checks, audits and reports for your business.
• To deliver, invoice and improve the services you engage us for.
• To understand how our website is used so we can make it better.
• To meet our legal, tax and accounting obligations.

We process personal information where it is necessary to take steps before entering into a contract with you or to perform that contract, where we have a legitimate interest in running and improving our business, where we must comply with a legal obligation, or where you have given consent. You can withdraw consent at any time.

We do not sell your personal information. We share it only with trusted providers who help us operate, such as hosting, scheduling, email and analytics services, and only to the extent they need it to provide their service to us.

We may also disclose information where required by law or to protect our rights.

Our website uses privacy-focused analytics that do not use advertising cookies or build profiles of individual visitors. Third-party tools embedded on the site, such as booking widgets, may set their own cookies, governed by their own privacy policies.

We keep enquiry information for up to 24 months after our last contact, and client records for as long as needed to provide our services and meet legal and accounting requirements, typically six years. After that we securely delete or anonymise it.

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Ask us to correct or delete it.
• Object to or restrict how we use it.
• Receive a copy in a portable format.
• Complain to your local data protection authority.

To exercise any of these rights, email info@ysourcetalent.com. We will respond within one month.

We use appropriate technical and organisational measures to protect your information, including encrypted connections and access controls. No method of transmission over the internet is completely secure, but we work hard to protect what you share with us.

We may update this policy from time to time. When we do, we will change the date at the top of this page. Significant changes will be communicated to active clients directly.

Questions about this policy or how we handle your data? Email info@ysourcetalent.com.